Shop Policy & FAQ

FAQ

Care instructions

Most of my items are dyed and/or knit from high quality wool, alpaca, cotton, or wool blends. I recommend hand washing in cool water and air drying unless otherwise specified with the item.

Will my naturally dyed yarn fade or wash out?

The colors in our skeins of Garden Yarn are a permanent part of the protein structure of the wool – so no washing out! We do recommend washing in cool water with a gentle, pH neutral soap (we like Eucalan or Unicorn Fiber Rinse!). After the first wash you may see a little color in the rinse water, but rest assured that it will not significantly affect the color of the yarn.

Just like any fabric or yarn, colors may fade slightly over time, more if frequently exposed to bright sunlight. We recommend storing your creations in a dark, temperature-controlled place when not wearing or using.

Where do you source your yarn?

In the past 2 years I have shifted to sourcing 100% of the yarn and roving I dye from the USA. I am proud to use Brown Sheep Company yarn and support their family-run Nebraska business. They buy wool from USA farmers, and the wool is a blend of Corriedales, Rambouillets, and Columbians. They are an environmentally conscious company which is very important to me.

Where do you get the dye stuff for your colors?

All of our dye plants are either organically grown in my own garden or locally sourced from the surrounding 5 miles or so. All dyes materials are harvested sustainably.

Are there chemicals used in the dye process?

We use time-honored processes to provide the best color to your yarn. These include the use of alum in small amounts, an aluminum based mordant (allowing the color to bind with the yarn protein). Alum is a non-toxic additive that can be found in many places (including the grocery spice aisle as a crunch enhancer for pickles!), but if you have a sensitivity to aluminum you may wish to select a color that does not use an alum base (please contact me for more information).

Do you accept customs orders?

Absolutely! I am happy to discuss custom colors including sweater quantities of yarn and roving. Given the seasonal nature of plant dyes some colors may not be available year round. Please contact me to get your order started!

Shop Policy

I gladly accept returns and exchanges

If you have any questions or concerns about your order please contact me through the CONTACT link first!

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

Seed Order Special Information

I test samples of all of my seeds to ensure viability but cannot guarantee growth due to handling and specific conditions. If your seeds don’t grow please contact me and we’ll troubleshoot!

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.